"Cindy Kisch was very eager to help us with our second home in Florida. She was very knowledgeable about the furniture brands , prices and performance . She never made me feel rushed when I was having difficulty making a choice. All the suggestions she made were thoughtful and spot on. We love everything ! Thom and I are still coming in to add a few more pieces. If we were to open a furniture store she would be our first hire! Jan and Thom Schliem of Dallas and Amelia Island."
"I just wanted to convey my sincere appreciation on my purchasing experience with Lotts furniture. Cindi has always went out of her way to make sure I was totally satisfied with every purchase I've made over the years. I appreciate Cindi dedication and Lotts commitment to customer satisfaction."
"We went off island and didn't find anything. We found a dining set, sofa, chairs, all sorts of quality choices right here on the island!"
"Mr. Lott, "Just wanted to take a moment to express my satisfaction with the two gentlemen,Roger and Freddie (I think) who recently delivered the furniture to Kam Waldron's home in Douglas. Having worked in the furniture industry for such a long time, it is rare to find men who do this job as efficiently as these two. Not only were they efficient, but courteous as well. Again, I really appreciate the fine job they did."
"Roger and Freddie were fabulous delivery guys. Roger even caught my escaped pup! He also helped me decide where and how to place one of the furniture pieces. Dave was a delightful salesman and was very helpful."
"Over top top service delivery crew nicest we have ever had in all my many years of deliveries."
"Delivery guys were awesome and deserve a raise. very kind."
"Guys were great!"
Bob & Diane Langert
"Very professional and caring!"
"Awesome. We will back!"
"Would gladly recommend to anyone. Great experience."
Chester & Ann Heard
"Everything was great."
"Super service. Delivery guys were wonderful!"
"Lotts literally had everything I was looking for our new home. Thanks to the friendly staff for a great experience."
"If you are looking for great furniture, you have lots of options, but if you want great furniture AND excellent customer service - go to Lott's."
A Google User
"I shopped here for a new kitchen table for my wife. The experience was wonderful! The staff there were so kind and patient with me!"
Diane Boyd - Satisfied Customer
"Lott's was our choice for furnishings because we had many friends who were customers, and told us they were very pleased with the selections variety and quality if not only furniture, but custom fabrics, carpets, bedding and outdoor furniture.
We, therefore, visited, and found the many items we needed. We are pleased with the thoughtful, courteous people at the Lott store, including the delivery service."
Shirley Hargreaves - Amelia Island
"We recently bought a new chair from Lott's Furniture in Fernandina Beach. We subsequently had some difficulty with the fabric. They have very nicely replaced it with a new chair of our choosing at no additional cost. Laurie, manager; Kristy, receptionist; and Chris and Ken, delivery people, were all so great. A wonderful experience."
Eadie Stone - Satisfied Customer
"I just wanted you all to know how much I love my new couch. Cindi Kish at the Amelia Island store, helped me and my daughter pick out just what we needed. The color is wonderful and the couch is just fantastic. Thank you, Cindi."
"April Merritt has excellent design ideas & is such a pleasure to work with!."
"Can't say enough about the great experience I have had working with Ms. April. She was and still is so helpful with my kitchen, living, and dinning room remodel. I wouldn't hesitate on recommending her to anyone needing a decorator/designer. I called her and she came the very next day, gave wonderful advice, sent me pictures of examples through out the next few weeks, and even prices if I liked something. She has truly been great to work with."
"Do not drive by this place without stopping for a quick peek inside! Although my mom and I have different styles, we both spotted things we liked. Kristen ended up helping us, which was a major plus since she is the resident interior designer there. She was a huge help!! Picking out and coordinating furniture can be overwhelming, but she was so patient with us and really helped me visualize how my living room could look after some changes to the furniture and decor. She was an assett to our shopping experience, and I would HIGHLY recommend stopping in to get her opinion on things. She also educated us on what a difference a cushion upgrade will make, who knew?? ;) I will be bringing my fiance back in, and would recommend to do your furniture shopping with Lott's!"
"I love going to this store! I always receive a warm welcome and the staff is really helpful!! I worked on my house projects with Kristen Boyett, the interior designer, and she made the process easy and simple! Her ideas and selections for my dining and living room turned out beyond my expectations. I had an inspiration picture I showed her and the end product turned out just what I wanted! I'm very pleased with the quality of the furniture and I look forward to Kristen helping me design my bedroom draperies and furniture selections!"
"Lott's Furniture not only has excellent quality furniture but the staff as well. Everyone is willing to answer questions and help find the perfect piece/s for your home. A big thanks goes to April Merritt for working with us to find what would look best on our home to make it complete. If you're looking to buy soon make sure you check them out. You won't be disappointed."
"The quality of the furniture is second to none. You get exactly what you pay for. Customer service is the best around. Samantha helped me from start to finish. Couldn't have asked for a better experience. Would definitely recommend Lotts furniture."
"April Merritt is much help. We don't know what's available in the world of furniture, but April does. Not only does she know the products, but she also knows how to organize and design based on your needs. Thanks so much for your help. We Look forward to working with you on our next furniture purchase."
"Lotts Furniture is our go-to stop when decorating our home! They have an amazing selection of goods and are always eager to help us find the right pieces within the right budget. We've used Kristen Boyett for her design services there and she has been amazing! Won't go anywhere else for design help and furniture!"
"I have been truly pleased with my Lott's Furniture purchase. Samantha Chaney knew exactly what I was looking for and took me to the exact piece I wanted. I will definitely be making future purchases."
"Lott's Furniture is the perfect place to begin furnishing your new home or to find the right piece for a remodel. April Merritt is key in helping to make each person feel special in their purchase. She picked amazing sofas for me to give a much needed facelift to my home."
"I love the La-Z-Boy living room furniture I bought at Lott's. April Merritt was great and helped me find just what I wanted. The service and selection were great."
"Excellent customer service! Very helpful and willing to please their customers! Samantha Chaney went above and beyond to help me select the right furniture for my home!"
"I used Lott Furniture in Waycross to purchase my Paula Deen sectional sofa as well as my dining room table for my new home. Their staff was very helpful and patient as I made fabric decisions for the sofa. April Merritt has great taste and can help recommend furniture for any style you're looking for."
"April Merritt is amazing! She is the best in the business. She will help you design the space of your dreams!"
"My house is now a home that is now a place of peace and relaxation. Thanks April for all your help. Now let's work on my new office. Enjoying the beautiful sofa and chair we purchased at Lott's Furniture in Waycross! Thank you April Merritt for helping us design the perfect furniture for our home!."
"Great place to shop from,sells furniture that you won't see in everyone's home,Very thankful to staff member Terry Bolds for helping me with both of my purchases and my 11,000 dollar bill lol, it was worth every penny, sove this Store."
"Superb customer service. Excellent selection of furniture and accessories. I highly recommend this store."
"Great Quality Furniture And Helpful Employees...Terry Bolds Really Helped Me Find Exactly What I Was Looking For."